Training Plan

Session 1

(Receptionists + IT Support)

For the training of HIS following Human Resources will be required to train them as Master Trainer for the seamless execution of software at the hospital: –

Sr.	Activity	Time	Remarks
1.	Application Orientation	09:00 AM – 09:15 AM
2.	Patient Registration	09:15 AM – 09:30 AM
3.	Patient Check-in/ Patient Services Booking	09:30 AM – 10:00 AM
4.	Checked-In Patient Status	10:00 AM – 10:15 AM
5.	Patient EMR	10:15 AM – 10:30 AM
6.	Patient Lab Reports	10:30 AM – 10:45 AM
7.	Patient Appointment Booking	10:45 AM – 11:00 AM
8.	Procedure Booking	11:00 AM – 11:30 AM
9.	Break 11:30 AM – 12:00 PM
10.	Practice Session	12:00 PM – 01:00 PM

Session 2

(Doctors + IT Support)

Sr.	Activity	Time	Remarks
1.	Application Orientation	09:00 AM – 09:15 AM
2.	Patient Check-In Briefing	09:15 AM – 09:30 AM
3.	e-Prescription/ OPD	09:30 AM – 10:00 AM
4.	Doctor Settings	10:00 AM – 10:15 AM
5.	Specialty Management	10:15 AM – 10:30 AM
6.	Doctor Profile	10:30 AM – 10:45 AM
7.	Doctor Appointment Management	10:45 AM – 11:00 AM
8.	IPD/ Patient Discharge	11:00 AM – 11:30 AM
9.	Break 11:30 AM – 12:00 PM
10.	Practice Session	12:00 PM – 01:00 PM

Session 3

(Nursing Staff + IT Support)

Sr.	Activity	Time	Remarks
1.	Application Orientation	09:00 AM – 09:15 AM
2.	IPD Patient Management Orientation	09:15 AM – 09:45 AM
3.	Patient Triage	09:45 AM – 10:00 AM
4.	Patient EMR	10:00 AM – 10:15 AM
5.	Bed Allocation, Vitals, Medicine/ Disposable Ordering, Investigation/ Diagnostics/ Procedures Ordering, Doctor Visits, Clinical Notes, Patient Referring	10:15 AM – 10:45 AM
6.	Patient Clearance & Billing	10:45 AM – 10:55 AM
7.	Patient Reports	10:55 AM – 11:05 AM
8.	Patient Discharge Sheet/ Death Certificate	11:05 AM – 11:20 AM
9.	OT/ Procedure Management	11:20 AM – 11:30 AM
10.	Break 11:30 AM – 12:00 PM
11.	Practice Session	12:00 PM – 01:00 PM

Session 4

(Procurement + Pharmacist/ Dispenser + IT Support)

Sr.	Activity	Time	Remarks
1.	Application Orientation	09:00 AM – 09:15 AM
2.	Medicines/ Disposable/ Items Management along with Brands, Types and Categories	09:15 AM – 09:30 AM
3.	Purchase Order Creation	09:30 AM – 09:45 AM
4.	Inventory Receiving/ Goods Receiving Notes	09:45 AM – 10:00 AM
5.	Pharmacy Store/ Warehouse Management	10:00 AM – 10:15 AM
6.	Stock Management (Medicine/Disposable/ Surgical)	10:15 AM – 10:30 AM
7.	Multiple Pharmacy Store Demand/ Transfer Management	10:30 AM – 10:45 AM
8.	Pharmacy Queue Management (Medicine Dispending)	10:45 AM – 11:00 AM
9.	Pharmacy Store Access Rights	11:00 AM – 11:15 AM
10.	Dispensed Medicines	11:15 AM – 11:30 AM
11.	Profit & Loss Report
12.	Break 11:30 AM – 12:00 PM
13.	Practice Session	12:00 PM – 01:00 PM

Session 5

(Pathologist + Lab Staff + IT Support)

Sr.	Activity	Time	Remarks
1.	Laboratory Information Management System Orientation	09:00 AM – 09:15 AM
2.	Lab Tests Booking & Billing	09:15 AM – 09:30 AM
3.	Sample Collection & Result Entry	09:30 AM – 09:45 AM
4.	Result Verification & Printing	09:45 AM – 10:00 AM
5.	Lab Tests/ Test Methods Configurations	10:00 AM – 10:30 AM
6.	User Access Rights (Roles/ Designations/ Permissions)	10:30 AM – 10:45 AM
7.	Department wise Services	10:45 AM – 11:00 AM
8.	Break 11:00 AM – 11:30 AM
9.	Practice Session	11:30 PM – 12:00 PM

Session 6

(Diagnostics Staff + Radiology + Ultrasound + Imaging + IT Support)

Sr.	Activity	Time	Remarks
1.	Diagnostics/ Imaging & Other Orientation	09:00 AM – 09:15 AM
2.	Tests Booking & Billing	09:15 AM – 09:30 AM
3.	Report Result Entry	09:30 AM – 09:45 AM
4.	Test Report Printing	09:45 AM – 10:00 AM
5.	Tests/ Test Methods Configurations	10:00 AM – 10:30 AM
6.	User Access Rights (Roles/ Designations/ Permissions)	10:30 AM – 10:45 AM
7.	Department wise Services	10:45 AM – 11:00 AM
8.	Break 11:00 AM – 11:30 AM
9.	Practice Session	11:30 PM – 12:00 PM

Session 7

(Procedure Management + OT Staff + IT Support)

Sr.	Activity	Time	Remarks
1.	Procedure Management Orientation	09:00 AM – 09:15 AM
2.	Procedure Appointment Booking	09:15 AM – 09:30 AM
3.	Procedure Billing as per Doctor & Management Approved Pricing	09:30 AM – 09:45 AM
4.	Procedure Team (Doctors + Nursing Staff)	09:45 AM – 10:00 AM
5.	Procedure Execution/ Medicines, Disposables Entries	10:00 AM – 10:15 AM
6.	Expense Sheet/ Medicine, Disposable Demand to Pharmacy	10:15 AM – 10:30 AM
7.	Procedure Clinical Details, Operating Details, Post Operating Notes & Instructions	10:30 AM – 10:45 AM
8.	Procedure Report Entry along with operating Doctors Names	10:45 AM – 11:00 AM
9.	Break 11:00 AM – 11:15 AM
10.	Practice Session	11:15 PM – 12:00 PM

Session 8

(Admin & HR + IT Support)

Sr.	Activity	Time	Remarks
1.	Application Orientation	09:00 AM – 09:15 AM
2.	Employee Enrollment	09:15 AM – 09:30 AM
3.	Employee Profile Management	09:30 AM – 09:45 AM
4.	Employee Document Archiving	10:00 AM – 10:15 AM
5.	Organization Building Management	10:15 AM – 10:30 AM
6.	Organization Setup/ Departments/ Sub Departments/ Designations/ Roles	10:30 AM – 11:00 AM
7.	Employee Access Control & Restrictions	11:00 AM – 11:15 AM
8.	Show Cause/ Explanations/ Resignations/ Terminations	11:15 AM – 11:30 AM
9.	HR Attendance & Reports	11:30 AM – 11:45 AM
10.	Roaster Management	11:45 AM – 12:00 PM
11.	Leave Management & Approval Mechanism	12:00 PM – 12:15 PM
12.	Payroll including Allowances, Deductions, Facilities and Partial Payroll	12:15 PM – 12:30 PM
13.	Break 12:30 PM – 01:00 PM
14.	Practice Session	01:00 PM – 02:00 PM

Session 9

(Accounts & Finance + IT Support)

Sr.	Activity	Time	Remarks
1.	Application Orientation	09:00 AM – 09:15 AM
2.	Charts of Accounts Management	09:15 AM – 09:45 AM
3.	Voucher Entries	09:45 AM – 10:00 AM
4.	Financial Reports (Trial Balance, General Ledger, General Journal, Balance Sheet )	10:00 AM – 10:30 AM
5.	Cash Flow	10:30 AM – 10:45 AM
6.	Payroll including Allowances, Deductions, Facilities and Partial Payroll	10:45 AM – 11:15 AM
7.	Break 11:15 AM – 11:30 AM
8.	Practice Session	11:30 PM – 12:30 PM

Session 10

(Only IT Support)

Sr.	Activity	Time	Remarks
1.	User Access Rights (Roles/ Designations/ Permissions)	09:00 AM – 09:30 AM
2.	Department wise Services	09:30 AM – 09:45 AM
3.	Doctor Profile Management	09:45 AM – 10:00 AM
4.	Doctor Appointments & Queue Management	10:00 AM – 10:15 AM
5.	Medicine/ Disposable Management	10:15 AM – 10:30 AM
6.	Complaints/ Diagnosis/ Investigations/ Diagnostics/ Instructions/ Follow Ups Management	10:30 AM – 10:45 AM
7.	Doctor Specialties Management	10:45 AM – 11:00 AM
8.	Panel/ Entitle Package Management	11:00 AM – 11:15 AM
9.	Session Management (Morning/ Evening) & Price Management	11:15 AM – 11:30 AM
10.	Cash Flow	11:30 AM – 11:45 AM
11.	Department wise Store Management	11:45 AM – 12:00 PM
12.	Statistical Reports	12:00 PM – 12:30 PM
13.	Break 12:30 PM – 01:00 AM
14.	Practice Session	01:00 PM – 02:00 PM

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